by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Team Building Learn how to build a dedicated social media team for your pub. We’ll guide you through identifying tasks, leveraging existing skills, and hiring the right people. Plus, tips for training your team and setting clear expectations for success. Next...
by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Content Gathering Learn how to improve team collaboration for your pub’s social media using tools like WhatsApp, Slack, Google Drive, and Dropbox. Get tips on setting up groups, sharing content, and providing feedback to ensure high-quality posts. Useful Links: Slack...
by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Content Calendar Learn how to create a content calendar for your pub’s social media. Discover how to plan monthly posts, balance promotions with engaging content, and incorporate user-generated content and trends to stay consistent and organised. Download Resources: ...
by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Customer Service Learn how to provide excellent customer service on social media for your pub. This video covers key tips for responding to comments, handling complaints, and maintaining a professional yet personal tone when engaging with customers. Next...
by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Scheduling Learn how to use scheduling tools like Meta Business Suite and Later for your pub’s social media. This video covers planning posts, editing content, and optimising posting times to keep your content fresh and engage your audience effectively. Download...
by Joel Stone | Jan 24, 2025 | Best Practices, Social Media Process
Crisis Management Learn how to manage a social media crisis for your pub. This video covers steps to take when facing negative comments, viral posts, or incidents, including how to respond quickly, apologise sincerely, and prevent escalation with a professional...
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